Important Shipping Information
New Balance offers FREE delivery on all orders over $300 for registered member.
- Packages are delivered via Kerry Express.
- No delivery on weekends or holidays.
- In-stock orders are not guaranteed to ship the same day they are received.
- All orders received for in-stock items ship within 2-3 business days.
- To ship to multiple addresses, simply place a separate order for each shipping address. You can do this by placing individual orders online or by calling Customer Care to place the orders for you.
- New Balance reserves the right to hold any order for suspected fraud and resale.
Orders From Outside HK
This site is for orders shipping to addresses within the Hong Kong and Macau Special Administrative Region. For orders outside the H.K., please visit one of our international sites here.