Need to contact us?
Online Chat,
Email customercare@newbalance.com.hk or
Call:
- Hong Kong: +852 800938547
- Macau: +853 0800436
Mon. - Fri.
09:00 to 18:00
Payment Options
We are proud to accept Visa, MasterCard, and AliPay (Mainland China).

To protect our customers, we verify all shipping and billing addresses with credit card companies when processing orders. If you are having merchandise delivered to an address other than your billing address, your order may be delayed for verification.