Order Status
We've made order tracking more secure. To see your order and shipping updates, please log in to your New Balance account.
If you don't have an account, our team can help you track your order.
Customer service hours:
Monday - Friday: 9:30–12:30 ; 14:00–18:00
We're sorry, we cannot locate the order you entered. Please try again and make sure the order number, zip code, and last name match your order exactly or contact Customer Care here.
