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Double 11: Buy More, Save More
Double 11 Shopping Reward
Valid from October 27, 2026 through November 15, 2026
- Buy 1 get extra 10% off，Buy 2 get extra 20% off
- Buy $1500 Less $200 Off
*Excluding Fixed Price, special price
*Terms & Conditions apply. In case of any dispute, New Balance reserves the right of final decision.
Flat Price from HK$99+
Valid from 23 October, 2026 to 15 November 2026
- Flat Price from HK$99+
*Excluded from other promotion
*Terms & Conditions apply. In case of any dispute, New Balance reserves the right of final decision.
Free NB Foldable Shopping Bag on 2+ Items Spent HK$1,200+
Valid from October 1, 2026 to October 30, 2026
Get a FREE NB Foldable Bag when you buy 2+ items with $1,200 spend.
Limited Quantity: First come first serve!
*System will add GWP automatically for qualified order
*Terms & Conditions apply. In case of any dispute, New Balance reserves the right of final decision.
Shipping Suspension for Stocktaking (Oct 23–27)
Please note that shipping will be temporarily suspended from Oct 23 to Oct 27 due to warehouse inventory check.
- Orders placed before 11:30 AM on Oct 22 will be dispatched before the suspension.
- Online orders can still be placed normally.
- Shipments will resume sequentially on Oct 28.
Thank you for your patience and understanding!
【Notice】 Notifications Moving to WhatsApp
Starting 1 November 2026, delivery updates will be sent via WhatsApp instead of MMS.
- Please ensure the recipient's mobile number is registered with WhatsApp to receive delivery alerts.
- Notifications will be sent automatically. If you do not use WhatsApp, track your shipment directly via our website or the KEX official site with your tracking number.
- New Balance will never request passwords, bank details, or payments via WhatsApp. Contact customer support immediately if you receive suspicious messages.
Subscribe & Enjoy 15% off your first order
- Get exclusive offer and be the first to know about new arrivals.
- Enjoy 15% off on your first order (Not applicable to fixed price products).
- Receive our newsletter about new arrivals, online exclusives, product arrivals, promotions and raffle events.
- After completing the subscription, a 15% off welcome coupon code will be sent to the registered email address. Enter the coupon code in the shopping cart to enjoy the discount.
- Receive notifications when your purchase is shipped.
*The coupon can only be used only once, and is not applicable to fixed price and mark down price products, nor can it be used in conjunction with other promotions.
Free Shipping On Orders Over $300 for registered members
Registered member enjoys FREE delivery on all orders over $300.
Packages are delivered via Kerry Express.
No delivery on weekends or holidays.
Order delivery to Macau is available now.
Free shipping on orders over $300 for registered members.
