Starting 1 November 2026, delivery updates will be sent via WhatsApp instead of MMS.
Please ensure the recipient's mobile number is registered with WhatsApp to receive delivery alerts.
Notifications will be sent automatically. If you do not use WhatsApp, track your shipment directly via our website or the KEX official site with your tracking number.
New Balance will never request passwords, bank details, or payments via WhatsApp. Contact customer support immediately if you receive suspicious messages.
Get exclusive offer and be the first to know about new arrivals.
Enjoy 15% off on your first order (Not applicable to fixed price products).
Receive our newsletter about new arrivals, online exclusives, product arrivals, promotions and raffle events.
After completing the subscription, a 15% off welcome coupon code will be sent to the registered email address. Enter the coupon code in the shopping cart to enjoy the discount.
Receive notifications when your purchase is shipped.
*The coupon can only be used only once, and is not applicable to fixed price and mark down price products, nor can it be used in conjunction with other promotions.
